Around-the-Clock Assistance

24/7 Support

Keep your systems running smoothly at all times with our 24/7 support services, providing immediate assistance whenever you need it.

  • mark 24/7 Hotline: Access immediate support anytime, day or night, ensuring assistance is always available.
  • mark Remote Troubleshooting: Quick resolutions for software, controls, and mechanical issues, minimizing downtime and maintaining efficiency.
  • mark Emergency Dispatch: On-site assistance for urgent issues, providing reliable support to keep your systems operational.
  • mark Continuous Monitoring: Ongoing system performance monitoring to detect and resolve issues before they become critical.
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On-Site Expertise for Optimal System Performance

Field Services

Ensure your systems operate at their best with our expert field services, offering comprehensive on-site support and preventative maintenance.

  • mark Preventative Maintenance: Regular maintenance scheduled based on system performance to identify and address potential issues, enhancing performance and extending system lifespan.
  • mark System Inspections: Thorough inspections focused on safety and operational efficiency, ensuring peak system performance.
  • mark On-Site Support: Skilled technicians available for maintenance and repairs, providing hands-on expertise to resolve issues promptly.
  • mark Regional Technicians: Strategically located for quick response times, minimizing disruptions and ensuring timely support.
  • mark Timely Parts Replacement: Proactive replacement of worn or damaged parts to ensure consistent performance and reduce the risk of system failure.
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Keep Your Systems Running

Benefits of Our System Support Services

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Minimize Downtime: Immediate response and quick resolutions keep your operations running smoothly.

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Enhanced Reliability: Regular maintenance and expert support reduce unexpected failures, ensuring consistent operation.

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Extend System Lifespan: Proactive care and timely support extend the life of your automated systems, protecting your investment.

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Peace of Mind: Knowing expert help is available at all times provides confidence in your system’s reliability and performance.

Case studies
Designed For GROWTH

Discover case studies on successful automation solution implementations.

Westfalia's Storage Retrieval Machine seen in Martins ASRS
Martin’s Famous Pastry Shoppe logo
Martin’s Famous Pastry Shoppe

Martin’s optimized their warehouse operations with automation, boosting efficiency and accuracy…

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Automated parking transfer area at 500 Walnut Street, Philadelphia. Seen here are two transfer bays where cars pull in and out to interface with the automated parking system.
500 Walnut | Philadelphia, PA

Scannapieco Development Corporation enhanced luxury living at 500 Walnut with advanced automated parking solutions…

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Westfalia's automated storage retrieval machine in Allied Beverages facility, seen here in a high-density rack application.
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Allied Beverage Group

Allied Beverage streamlined operations by consolidating four warehouses into one automated facility…

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Deep Eddy vodka cases on a pallet in Heaven Hill's warehouse on Westfalia's air chain conveyor.
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Heaven Hill Distillery

Heaven Hill Distillery increased storage capacity by 40% and streamlined logistics operations…

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Kuka robotic arm case picking Pepsi products in a Westfalia automated warehouse
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Pepsi Bottling Group (PepsiCo)

PepsiCo transformed warehouse efficiency and sustainability with advanced AS/RS technology…

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Buffalo Trace's ASRS rack behind pallets of product
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Buffalo Trace Distillery (Sazerac)

Buffalo Trace modernized distribution, achieving real-time inventory accuracy and efficiency…

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Westfalia's Automated Storage Retrieval Machine at the Glenmore Distillery, seen here in a very dense rack application with pallets of product
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Glenmore Distillery (Sazerac)

Glenmore Distillery enhanced efficiency and set new benchmarks with state-of-the-art automation…

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Breakthru Beverage Group's Westfalia automated storage and retrieval system in operation
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Breakthru Beverage Illinois

Breakthru Beverage tripled storage capacity and optimized operations with AS/RS technology…

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Temperature-controlled automated pallet storage at Sargento Foods
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Sargento Foods

Sargento Foods extended their distribution center’s lifespan by a decade with automation…

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Westfalia automated storage and retrieval system at Southern Glazer's Wine & Spirits in Union City
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Southern Glazers Wine & Spirits

Southern Glazers transformed their Union City warehouse into a state-of-the-art automated facility…

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Chilled automated pallet storage inside FAGE USA's Westfalia warehouse
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FAGE USA Dairy

FAGE boosted storage capacity by 40% and cut energy costs by 30% with innovative automation…

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Automated parking system serving 1,053 vehicle spaces at the Conrad Hotel in Dubai
Conrad Hotel | Dubai

Experience the efficiency of Dubai’s second largest automated parking system at Conrad Hotel…

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Vehicles stored in the 408-space automated parking garage at Leifsgade in Copenhagen
Leifsgade | Copenhagen

Efficient, eco-friendly automated parking at Leifsgade in Copenhagen…

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The 164-space Westfalia automated parking system at Under Elmene in Copenhagen
Under Elmene | Copenhagen

Under Elmene in Copenhagen: A model of sustainable urban innovation with eco-efficient automated parking…

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Westfalia automated parking system at Nørre Allé in Copenhagen
Nørre Allé | Copenhagen

Nørre Allé: Copenhagen’s smallest automated parking facility, enhanced sustainability and urban mobility…

Trusted by companies like

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Aurora Dairy Logo
Bellisio Foods Logo
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Bridgford Food Logo
Buffalo Trace Distillery Logo
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Conagra Brands Logo
Danone Logo
Del Valle Logo
Empirical Foods Logo
Fage Logo
Gehl Foods Logo
Glenmore Distillery Logo
Grido Logo
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Heaven Hill Brands Logo
Hershey Creamery Logo
Kens Food Logo
Maple Leaf Logo
Martin's Famous Pastry Shoppe logo
Niagra bottling logo
Organic Valley Logo
Packers Plus Logo
Pepsi Bottling Group Logo
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Purina Logo
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Sargento Logo
Southern Glazers Logo
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